Loading... Please wait...

POLICIES

PAYMENT METHODS

BoroughVintage.com accepts all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept checkout through Paypal. All payments are processed securely and encrypted.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

SHIPPING INFORMATION

We pride ourselves in handling your orders in a timely fashion, with most items shipping within 72 hours of ordering; however some items may take longer to process. We normally ship on Tuesday and Friday of each week (excluding holidays).

SHIPPING TIMES:

We ship through the United States Postal Service (USPS) using priority mail.

Regular service: 5-7 business days

Express service: within 3-4 business days

Please note that delivery dates are not guaranteed in the event of failures caused by events beyond the control of BoroughVintage.com.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

STANDARD SHIPPING CHARGES:

The chart below outlines the standard shipping charge for your order.

Amount of Order; Shipping/Handling fee

Up to $24.99; $5.95

$25.00 to $49.99; $6.95 fee

$50.00 to $99.99; $7.95 fee

$100.00 to $149.99; $9.95 fee

$150.00 to $199.99; $10.95 fee

$200.00 to $299.99; $12.95 fee

$300.00 to $399.99; $14.95 fee

$400.00 and up; $16.95 fee


EXPRESS SHIPPING CHARGES:

We offer Express Shipping for an additional $14.00. (delivery within 2-3 days). Your order must be placed before 10am CST.

INTERNATIONAL ORDERS:

Canada / Mexico add $20.00 to Standard Shipping.
Other Countries add $30.00 to Standard Shipping.

Please note that delivery dates are not guaranteed in the event of failures caused by actions beyond the control of BoroughVintage.com.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

TRACKING YOUR ORDER

You can track your order online via the USPS.com website. We will notify you when your order has been shipped.

SIGNATURE CONFIRMATION Signature confirmation may be required for some orders. Which means you will have to sign for your delivery. If you are not available to sign - you can pick up your package at your local post office. Packages that are unclaimed - will be sent back to us and an extra shipping charge will be incurred to resend the package to you.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

DOMESTIC RETURNS

100% GUARNTEE
BoroughVintage.com wants you to be satisfied. You are entitled to return goods within 7days. Goods must be returned in unworn condition with tags attached. Return requests must be initiated within "48 hours" from receipt of goods. Any returns received after 7 business days, from "return confirmation", will not be accepted. Unfortunately, we cannot refund shipping charges. We reserve the right to refuse any damaged return.  We do not offer returns for International orders.

HOW TO RETURN GOODS

Email returns@boroughvintage.com "within 48 hours of merchandise receipt" - with your return request. We will send a "return confirmation" email authorizing your request.

  • Merchandise must be returned within 7 days.
  • Merchandise must not be worn, altered, or washed.
  • Merchandise must have all tags attached.
  • Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
  • Sale/As-Is items may not be returned.

 

Connect with us

Newsletter